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关于COVID-19疫情期间的重要提示
 

Ni hao,

尊敬的客户您好,

We wanted to let you know that ICBC New Zealand is looking after you during the COVID19 pandemic.

在抗击新冠肺炎疫情的非常时期工银新西兰将与您同在。

 

While New Zealand is moving to the new Covid-19 Protection Framework and entering the Traffic Light System, and currently Auckland is Orange region, to keep our customers, staff and community safe, ICBC NZ keep our branch open on Monday to Friday, 10am - 12pm, and provide appointment services.

在新的红绿灯疫情警戒系统下目前奥克兰处于橙色警戒,为保证我们的客户、员工和社区的安全,我们的营业网点周一至周五的10点至12点提供预约服务。

At this time we ask our customers not to visit our branch unless absolutely necessary.t. When you visit our branch, please wear a face covering and scan the COVID-19 QR code with your phone, or sign in, before entering the branch.

Please do not visit our branches if you are unwell, awaiting results of a Covid-19 test or have visited a location of interest.

在当前的疫情期间,如非绝对必要,请避免到访我行网点。如果必须访问我行营业网点,请您佩戴口罩,并在进入营业网点前进行扫码登记或书面登记。

如果您身体不适、正在等待Covid-19检测结果或者到访过热点地区,请避免到访我行网点。

We have a range of ways you can still do your banking with us from a distance. Options include using online banking on your computer or mobile device. If you need urgent assistance, you can reach us by phone 0800 995 588 (24h) or by email operation@nz.icbc.com.cn.

您也可以使用我行网上银行或手机银行服务办理业务。如您需要紧急帮助可拨打电话0800 995 58824小时服务)或邮件至operation@nz.icbc.com.cn咨询。

 

Best Regards

ICBC New Zealand


(2022-01-10)
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