For years, persistently holding customer-centered business idea and following the principle of mutual complement and beneficial, resource-sharing, and co-development, ICBC has always been paying great attentions on the financial service marketing provided for institutional customers and the cooperation with them, providing strong business support as well as quality and high-efficient financial services for the business development of the customers in financial institutions in banking, securities, futures, insurance, funds, accounting services, leasing, and trust sectors; government institutions in finance, tax, industry and business administration, customs, and public security offices, prosecutorial offices, and courts; and other non-legal person typed institutions including various agencies, etc. ICBC has accumulated enriched experience and made significant progress during the cooperation with institutional customers and therefore has been taking the lead in institutional assets, debts, and intermediate services and has accordingly gained unanimous praise from a majority of customers. ICBC also enters a brand new development stage with the continuous reform in commercial banking sector. Facing new opportunities and challenges, ICBC will, based on its solid power as well as stale operation, proactively create service products and constantly strengthen core competitiveness to conduct complete financial service cooperation with various types of financial institutions, and diligently explore and pursue the win-win situation in the cooperation between ICBC and its institutional customers.

Institutional Service Deposit Achieved the Target of Doubling Business Amount

Institutional service deposit balance reached 2259,2 billions in 2008, achieving the target of doubling business amount in three years; the averaged daily deposit balance reached 2123,8 billions with 246,2 billion increase of that of last year, regardless of the fact that the deep adjustments in capital markets caused significant deposit decline in banking sector.

Constantly Furthering the Cooperation with Securities and Futures Sectors

The cooperation between ICBC and securities companies and ICBC with futures companies has been constantly strengthened with proactively engaged product service innovations. Until the end of 2008, the number of ICBC-allied securities companies that have been in operations in third-party depository services has reached 101, indicating 3 securities companies more than the beginning of the year, among which, 38 securities companies select ICBC as primary depository bank; there are currently 15.88 millions of depository customers, indicating 920,000 customers more than the beginning of the year; and there are 191.49 billions of depository amount, which brings evident achievement in third-party depository business. Until the end of December 2008, ICBC has established bank-futures company account transfer relationship with 134 futures companies, among which, 126 of them have formally signed centralized bank-futures company account transfer agreements with ICBC, and totally 108 futures companies have been in operation applying ICBC's online centralized bank-futures company account transfer services, indicating 91 more than the beginning of the year; the number of online banking service customer is 52,553, indicating 52,425 more than the beginning of the year; and until the end of December, the balance of ICBC- centralized bank-futures company account transfer service has reached 1.174 billions, indicating 1.123 billions more than the beginning of the year. Meanwhile, ICBS established financial futures settlement center and proactively prepared to conduct financial futures special settlement number service, and had performed transaction simulation tests in September 2007. The financial futures settlement system construction work has currently completed, which generates initial effects for marketing promotions of futures company customers and established solid foundation of the formal operation of financial futures settlement center in the future as well.

Fast and Healthy Development in Bank and Insurance Sectors

ICBC speeds up its complete cooperation with insurance companies, and keeps the leading proportion in the market shares in bank and insurance markets of the same industry. Until the end of 2008, it has accomplished the 209.895 billions of sales in agency insurance services, among which, agency insurance sales was 104.843 billions (including the balance of 11.564 billons of agency sales for No 1 Huatai Financing). The revenues from agency insurance server surcharge fees were 2.845 billions. It has launched online sales promotion cooperation with 11 insurance companies with more than 40 types of online insurance products. It has signed Cash Management Agreement with 9 insurance companies and "Insurance Asset Custody Agreement with 33 insurance subjects, which constantly expands its bank-insurance company cooperation business. Through its Bank-Insurance Connection and Agency Property Insurance Service System, ICBC is currently able to realize online connections with insurance companies to complete agency sales services. The Bank-Insurance Connection system is able to realize multi-functions such as insurance policy data verifications and data-entry, real-time return of policy data verifications, policy printing, agency premium collections, settlement and reconciliation, the settlement and reconciliation of premium agency payments, related information inquiries, and document management and product management, etc focusing on the agency services for the personal products from insurance companies. The Agency Property Insurance Service System is able to realize multiple sales and management functions such as policy data entries, application inquiries, policy-issuing management, insurance cancellation management, marketing management, surcharges management, statistical analysis, automatic premium clearance, and automatic system reconciliations, etc focusing on institution-oriented products form insurance companies. These two systems are applicable to the insurance companies with broad operating institutional network, centralized information management nationwide, and the agency sales business with higher speed demands.

Steady Development in Interbank Cooperation

Proactively expands the marketing scope of financial institutions including interbanks, trust companies, financial releasing companies, etc. In 2008, ICBC proactively expands its domestic agency network and increases agency banks to 85.

Fast Development in Government Financial Services

For year, depending on its advantages in capitals, technologies, networking, and customer resources, etc, ICBC has been dynamically following public finance reforms to constantly meet various financial service requirements from multi-level governments through a series of specific "Banking Government". As one of the earliest commercial banks engaged in agency business of centralized national treasure payment service in the history of public finance reform in China, ICBC, in 2008, steadily increased its centralized payments service from central government with a 74.93% increase in agency service of that of in 2007, and continues to keep leading position industry wide; and evidently improved its service quality with obvious improvement in customer satisfaction. As the first issuing bank of the business cards for central budge institutions, ICBC swiftly expanded its service in the business cards for central budge institutions, steadily topping the list of the amount of issued cards in 2008. ICBC continuously functioned as the sole agency of centralized payroll service of retirees of central government and its employees as well; its business in Bank-Custom Connections and agency tax collections constantly grew in 2008.