Since covering all outlets of ICBC in 2015 in China, this new service channel has been rapidly accepted and recognized among customers. Customers using free wifi at ICBC outlets have exceeded 100 million with usage time of more than 10 billion minutes, making free wifi an important access to mobile financial services.

Customers’ demand for safe wifi service have grown with the rapid spread of smart phones and quick development of mobile Internet, driving the application of mobile Internet services in the financial sector. As a response, ICBC provides safe and free wifi with familiar and easy operation method by providing wifi service at its outlets. First-time users can connect the wifi simply by inputting the mobile phone number and obtaining a verification code. Within the following three months, customers can, by automatic verification, connect the wifi without any input.

After connecting the Internet via the free wifi, customers can not only read news, communicate with friends through social networks, but also quickly log on the Internet Banking and Mobile Banking to inquire accounts, make transfers or remittances, purchase wealth management products, invest in funds, repay credit cards, recharge and pay bills, among others.