While Shanghai World Expo has welcomed over 6 million visitors as of today, ICBC ATMs in Shanghai also reach another historic height in serving the surging cash demand of the overwhelming tourists from all over the world. ICBC spends efforts both in the earlier and later stage to make sure that ATMs are everywhere and open for cash deposit/advance 24 hours a day for all the tourists. In this connection, ICBC makes her own contribution to offer best access for visitors banking by ATM during the World Expo.
Before the World Expo, ICBC saw the ATM transactions in the area and added 700+ ATMs around the congested Expo site and busy downtown commercial streets, making the total to over 2000 ICBC ATMs in Shanghai. All ATMs support cash advance by foreign cards. ICBC initiates two moves so that domestic and overseas tourists can enjoy the ICBC heartfelt services during the World Expo. First, ICBC standardizes the ATM labels, transaction slips and the operation guide in English and Chinese. Another move is to present user-friendly ATM interfaces for users easy to follow. The measures taken have drawn a heavy use of ICBC ATMs as tourists from home and abroad, in particular overseas visitors, flock to bank by ICBC ATMs.
Meanwhile, ICBC leverages its IT advantages to monitor in real-time the running of ATM in Shanghai area. Dedicated staffs are assigned to work overtime in special hours on the monitoring and maintenance so that ATM cash are supplemented in time for customers to draw.
|