News

RMB Services are available through Internet and Phone Banking now

From now on RMB account holders can manage their accounts through our Internet and Phone Banking after registering at any of our branch. The available RMB services through these channels are listed as below:

  • Account Balance & Account Activities Enquiry
  • Buy / Sell RMB(1)& Funds Transfer within our bank (2)
  • Placement of Time Deposit & Time Deposit Enquiry
  • Change of Maturity Instruction on Time Deposit
  • Cheque Book Request
  • Cheque Status Enquiry
  • Stop Cheque
  • Statement Request

For enquiries, please contact our Customer Services Hotline on 218 95588.


Remarks:

  1. Designated business customers can only sell RMB and buy HKD. For personal customers, the buying / selling limit is RMB 20,000 or equivalent per day per person. Service hours of buying / selling of RMB through internet and phone banking are as below:
    Monday to Friday 9:00 am – 5:00 pm
    Saturday 9:00 am – 1:00 pm (except public holidays)
  2. RMB funds transfer is not applicable to joint accounts.
    Designated business customers can only transfer RMB to his / her own accounts.