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System Maintenance

In order to provide excellent service, the Bank will carry out scheduled system upgrade and maintenance as per the timetable below. During the scheduled maintenance period, selected services will be affacted. Should there be any inconvenience caused, please accept our apologies.


Expected Downtime

Affected Services*

Internet Banking, Mobile Banking, FPS

Sunday, 10 December 2023 From 4:00 a.m to 5:30 a.m

FPS Service

Sunday, 26 November 2023 From 1:00 a.m to 12:00 p.m

Sunday, 19 November 2023 From 4:00 a.m to 5:00 a.m


Sunday, 19 Nov 2023 from 5:00 a.m to 7:30 a.m

Debit Card

All Channel

Sunday, 19 Nov 2023 from 5:00 a.m to 8:00 a.m

Credit Card

Internet Banking

From 9:00 am on 25 November 2023 (Saturday) to 9:00 pm on 26 November 2023 (Sunday)

E - Cheque, Electronic Bill Presentment and Payment

ICBC(Asia) OpenAPI Developer Portal

Friday, 28 July 2023 from 18:00 until further notice

ICBC(Asia) OpenAPI Developer Portal

Personal Mobile Banking

From 0:00 a.m. on Saturday, 25 Feb 2023 until further notice

ICBC Mobile Login

*The scheduled maintenance period will be subject to change without further notice.
If you have any questions, please feel free to contact our Customer Services Hotline on (852) 218 95588 during office hours.