★ Credit Card Application Form
★ Simplified Credit Card Application Form for existing cardholders
★ Credit Card Letter of Instruction for Online Applicants
★ Credit Card Credit Limit Adjustment Application Form
★ Instruction Form
★ Guide to change your Transaction Alert Threshold / Update Personal Information
★ Activation/Deactivation of Overseas Magstripe Transaction
★ Activation/Deactivation of Overseas ATM Cash Withdrawal
★ Online Payment by Verified by Visa Instructions
★ Visa payWave brochure
★ Visa Checkout. The easier way to pay online
★ FAQs on Double Swiping
★ FAQs on Credit Card Chargeback & Dispute Resolution
★ FAQs on Debt Consolidation Plan
★ FAQs on Credit Limit Management Measure
★ Digital Wallet Terms and Conditions
Payment with Online Banking
Pay your ICBC Credit Card bills immediately by simply conducting a funds transfer.
Click here to learn how to pay with Funds Transfer.
Interbank GIRO
Make hassle-free payments from any of your local bank account.
Download the Interbank GIRO form
How to fill up the Interbank GIRO form.
Frequently Asked Questions of Interbank GIRO.
ICBC Auto Payment and Online Transfer
For ICBC Current Account holders, you can enjoy the benefits of Auto Payment from your ICBC Current Accounts.
Click here to learn how to set-up ICBC Auto Payment over ICBC Online Banking.
You can also make payments by transferring funds from your ICBC Current Accounts to your Credit Card Account via ICBC online banking.
AXS
AXS Station Payment
Make payments at any AXS Stations located at over 900 convenient locations island-wide.
Click here to learn how to make payments with AXS stations.
Pay via Online Banking with the following Banks.
To pay from your desktop devices, please access www.axs.com.sg/axsEstation.php
Learn how to make payment from your desktop devices.
To make payment from your mobile device, please download the mobile app here www.axs.com.sg/axsMstation.php.
Click here to learn how to pay from your mobile devices.
Cheque
Cheque should be crossed and made payable to “Industrial and Commercial Bank of China Limited”.
Please issue separate cheques to make payment to each credit card account, indicating your card number and account at the back of the cheque. For example, if you are paying for your CNY account, you should write “6259123456788888 Pay to CNY A/C” at the back of the cheque.
You may mail your cheque and Payment Slip using our Business Reply Envelope enclosed.
Over the Counter
You can make cash payments over the counter. Foreign exchange currency rates will be at the Bank's prevailing rates on the date of payment. No surcharge for cash payments made in Renminbi or US Dollars.
Click here for the list of ICBC sub-branches, and the respective operating hours.
Gentle reminder
IICBC Dual Currency Credit Card has 2 separate currency accounts. Please make payment to each account separately as indicated on your Statement Balance/Payment Slip. Any credit balance in an account will not be automatically used to offset the outstanding from another account.
Credit Card Department Industrial and Commercial Bank of China Singapore Branch 6 Raffles Quay #13-01, Singapore 048580 24-Hour Hotline: (65) 6369-5588 Fax No.: (65) 6557 2539 Email: credit_card_centre@sg.icbc.com.cn