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> Report Loss
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Report Loss: Report through here the loss of registered Internet Banking card,linked card/account and cancel all the temporary report of loss.
Report Loss: Report through here the loss of registered Internet Banking card,linked card/account.
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1. This report of lost of Money Link Card, Elite Club A/C Card, e-Age Card, passbook for current deposit is only temporary and effective for 15 days in general. A formal report must be made at ICBC outlet in person within this 15 days. Report of loss after the period is considered void.
2. Report of lost of Quasi Credit Card, Credit Card, International Credit Card, International Debit Card, Private Label Card via Internet Banking starts effective once the formalities completed.To cancel the report of loss, you have to cancel at the outlets of card issuer. Report lost of new card can be made at ICBC outlets. You can call Telephone Banking if you wish to replace a new card for the lost international credit card.
3. ICBC stops all banking activities conducted on registration card once reported lost, no ATM cash advance or POS spending, only remain the function of allowing the registration card to logon Internet Banking. No account enquiry, transfer or payment can be made via Internet Banking by the lost Money Link Card, Elite Club A/C Card or by the accounts linked under the card. Account enquiry can be made under Internet Banking by the lost Quasi Credit Card,Credit Card or International Card, no transfer nor payment. |
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