Dear valued Customer,

Kindly be informed that we will no longer offer ICBC Visa Ez-Link Debit Card for new and existing customers. Existing customers who are currently holding ICBC Visa Ez-Link Debit Card will receive a new ICBC Visa Debit Card as a replacement.

With the new ICBC Visa Debit Card, it similarly allows contactless payment for your public transport fares (MRT/Bus). Other card functions remain unchanged.

If your ICBC Visa Ez-Link debit card has remaining balance in the Ez-Link purse, you may request for refund at the ticket office of any MRT station.

If you have further enquiry about your bank cards, please call our 24 hours hotline: +65 6369 5588.

If you have further enquiry about refunding your Ez-Link balance, please call Ez-Link’s hotline: +65 6496 8300,

Thank you for banking with us.

Yours faithfully,

Retail Banking Department
Industrial and Commercial Bank of China Limited, Singapore Branch
30 November 2020