Dear Valued Customers,

Please note that due to the prevailing pandemic situation, you may experience delay in RMB fixed-rate remittance to some cities in Mainland China. While we are unable to predict the exact time of delay, please be assured that we will endeavor to expedite remittance to the best of our ability once external restrictions are lifted.

If the funds are urgently needed, please use our “ICBC Express” remittance service to ensure the funds are received in timely manner. For enquiries about “ICBC Express”, please call our customer service hotline at 6369 5588 or visit any of our branches.

We appreciate your understanding and patience with us during this challenging time.

Yours Sincerely,
Industrial and Commercial Bank of China Limited, Singapore Branch

11 April 2022