Untitled Document
 

Dear 金融@家 your current card number is:427020********68 Last logon time: 10:26:43 04-16-2021

     Online help  
 

(1)Shopping operations

    First, you must ensure your VISA international card (including credit card and debit card) has initiated the Internet banking of international card and the service of "Verified by VISA." If you have not initiated the service of "Verified by VISA," you can initiate this service for your VISA credit card in the function of "client service -client information change," and this service will take effect immediately after you initiate it by yourself over the Internet.

 1、User's Internet shopping Browse worldwide webs, choose your favorite goods, and put it into your shopping basket.

 2、Use your international card for payment after shopping Confirm the shopping list, and press the button of "pay now"

 3、Input your card information Input the number of your credit card having initiated the service of "Verified by VISA" and other necessary information, and then press the button of "confirm"

 4、Verify the fed-back individual information and input your payment password First, confirm whether your "personal information" in the popup window of "Verified by VISA" is correct, then input your payment password, and press the button of "submit" in the end

 5、Complete the transaction In this way, you will complete the transaction and safely take the pleasure in Internet shopping

(2)Knowledge

 1、Which kinds of bankcards can be used for the service of "Verified by VISA"?

   Among the serial products of peony card, peony international credit card and peony international debit card can be used for the service of "Verified by VISA."

 2、What are the advantages for Internet shopping through the service of "Verified by VISA"?

 (1) Reduce the risk that credit cards are forged and stolen on the Internet, and make online shopping safer.

 (2) Free of charge, you only need to initiate the Internet banking of international card without the necessity of paying any charges.

 3、How does the service of "Verified by VISA" protect Internet payment more safely?

 (1) The personal private information shown on shopping webs must be consistent with the information you set up in the Internet banking system of international card, otherwise will indicate that it is not a safe Internet emporium, and you should terminate this transaction immediately.

 (2) After verifying the emporium creditable, you have to input your payment password, and in this way, you will change such an actuality that you can make Internet payment for current Internet transactions only by virtue of card number, effective period, and other existing data, which will make your Internet shopping safer.

(3)Management

 1、What are the functions of private information? How to change it?

   Private information means the verification information used for verifying whether your shopping web is veritable and creditable, the private information shown in the shopping website is consistent with the information you set up in the Internet banking system of international card before indicates that it's a safe Internet emporium. If only logging on our Internet banking system of international card, you can change your private information in the column of "client information change" at any time.

 2、How should I do if wanting to change my payment password?

   You can log on our Internet banking system of international card, and change it in the column of "change payment password" under the "client service."

 3、How should I do if having my password forgotten?

   If having your password forgotten during shopping, you can click the button of "forget password," jump to our Internet banking automatically, and get back your original payment password by inputting "suggestive information."

 4、I am suggested by the system that my card is locked when inputting an incorrect password by accident in shopping, how should I do?

   To ensure the safety of your password, pursuant to the International Card Internet Banking Business Regulation, any account whose password is inputted by error for consecutive six times in a day will be locked, and be automatically unlocked the next day. This regulation is also applicable to controls over the input error of payment password for "Verified by VISA."

(4)Shopping

 1、At which emporiums can I use the service of "Verified by VISA"?

   You can use this service at any Internet emporium providing the service of "Verified by VISA" overseas, but cannot use it at domestic Internet emporiums.

 2、How can I know which emporiums provide the service of "Verified by VISA"?

   You can see whether there is such a LOGO as 【Verified by Visa】 or 【Verified by Visa Verified by VISA】 on the web, if yes, you can enjoy the safety and convenience in the service of Verified by VISA on this web.

 3、I can use my card only for shopping at the Internet emporiums having participated in the service of "Verified by VISA" after initiating the service of "Verified by VISA," can't I?

    You can use the VISA credit card having initiated this service for Internet shopping at any overseas emporiums, but not limited to those Internet emporiums having participated in the service of "Verified by VISA," because this service is only to make your Internet shopping safer, but not to restrict the scope of your shopping.

 4、Can I use any computer for the service of "Verified by VISA"?

   You can use any web-enabled computer for shopping at any time.

 5、How do Internet emporiums know I have initiated the service of "Verified by VISA"?

   When you conduct online shopping, after you input credit card number and other necessary data, the emporium will automatically verify whether your card number has participated in the service of "Verified by VISA", if this card has initiated the service of "Verified by VISA", there will automatically pop up a confirmation window requiring you to input a password into the system, labeled our LOGO, if this card has not initiated the service of "Verified by VISA", the emporium will complete payment operations according to the general procedures of Internet payment.

 6、Do I have to input the password for Internet shopping each time after initiating the service of "Verified by VISA"?

   You have to input your password for the service of "Verified by VISA" only for shopping on the appointed webs having participated in the service of "Verified by VISA."

 7、Why can't I find the popup window for the service of "Verified by VISA" when I conduct Internet shopping after initiating the service of "Verified by VISA"?

   First, you have to verify whether you have initiated the service of "Verified by VISA" for the VISA credit card in your use, next, you have to verify whether this shopping web has participated in the service of "Verified by VISA", only if these two conditions stated above are met can you find the popup window indicating the confirmation password at the time of shopping. In addition, because many shopping webs may have many different sites or portals, you also have to verify whether the emporium is consistent with the accurate web for the service of "Verified by VISA" at the time of shopping.

 8、The private information shown in the window for the service of "Verified by VISA" is not mine, how should I do?

   Make sure to remember verifying whether the content of "private information" is consistent with the content you set up in the Internet banking system of international card before inputting your payment password each time, if the content is incorrect, please stop this payment immediately, and contact our client service center as soon as possible.

 
 
请与我们联系 icbccard@icbc.com.cn 中国工商银行版权所有