Dear customers:
To provide you with better services, we will upgrade and maintain the system from 4:00 AM to 4:40 AM on June 15, 2025. During this period, the following services across all channels will be temporarily suspended: inquiries and transactions related to certain customers personal accounts, personal fixed deposits, credit certificates, fund transfers and remittances, personal loans, credit cards, and personal customer information, as well as inquiries and maintenance of various corporate accounts, payment and settlement services, fast payment services, and corporate customer information maintenance.
In addition, our bank will upgrade the Corporate Scenario Service System, Digital Certificate Service System,  Global Trade Matching System,  and Client Certificate Application System from 10:00 PM on June 14 to 12:00 AM on June 15, 2025. During this period, the following services will be temporarily suspended: Personal Mobile Banking Global Financial Services and e-Travel services, ICBC e-Credit Platform CFCA client registration and signature verification, Global Trade Matching, and XingNongTong Matching Services, as well as U-Shield certificate renewal services via Personal Mobile Banking and Personal Online Banking.
Apart from the affected services mentioned above, our Internet Banking, Mobile Banking, Self-Service Terminals, Call Center Bank Service, Bank-Enterprise Connectivity, and other service channels will remain fully operational during the system upgrade.
If you have any questions in business handling after system upgrading, please call 95588.
We apologize for any inconvenience caused, and thank you for your understanding.
It is hereby notified.

Industrial and Commercial Bank of China Limited
Jun. 12th, 2025