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Dear customers:
To provide you with better services, we will perform system upgrades and maintenance on April 18-19, 2026. During this period, some service functions of our Online Banking, Mobile Banking, ICBC e-Life, Self-service Terminals and Remote Banking will be temporarily suspended, while other functions will remain available. Details are as follows:
| Channel |
Suspended Business Type |
Suspension Time |
ICBC Mobile Banking App
Personal Online Banking
ICBC e-Life App
eLife Plus WeChat Mini Program
ICBC H5 Page |
Next-generation Quick Loan Service |
April 18, 22:00-22:15 |
| Historical transaction print, wealth management statement, counter channel receipt |
April 18, 22:00-22:25 |
| Verification of transactions using dynamic passwords obtained via password generators or software tokens |
April 18, 22:00-23:00 |
| Credit card statement inquiries, reissuance of credit card statements, and progress tracking |
April 18, 22:00-23:55 |
| Account control release function |
April 18, 22:00 - April 19, 01:00 |
| Social security and medical insurance services |
April 18, 23:00-23:40 |
| Micro-applications such as 'e-Travel' and 'Global Financial Services' |
April 19, 01:00-01:40 |
| All ICBC wallet transactions (including management transactions such as wallet opening, upgrading, card binding, and password modification, as well as financial transactions such as fund conversion and circulation payments) |
April 19, 02:30-02:50 |
| Credit card issuance, credit limit adjustment, and installment payment services;Personal credit loans (including applications, online withdrawals, credit limit estimation, one-minute customization, etc., for products such as RongEJie, SuiFangEJie, ShangYouDai, and MianNongDai) |
April 19, 01:30-2:00 |
| Fund-related services such as fund purchases, redemptions, holding inquiries, and profit inquiries |
April 19, 02:30-03:30 |
| Inquiry transactions such as the attributes of book-entry bonds and holding inquiries, transactions such as bond card replacement, account opening/closing, and transactions related to pledge information for bond products, pledge, and unpledge |
April 19, 04:00-04:40 |
| Income and expenditure analysis, page-bottom ads and login ads, GINO income and expenditure analysis scenario display card, individual debit card opening, card replacement, card activation, and settlement package signing, client participation in qualification-based activities, task center consumption transaction count qualification verification, client income and expenditure details, and client redemption of Aigou shopping coupons |
April 19, 23:00-23:30 |
ICBC Corporate Mobile Banking App
Corporate Online Banking |
Report inquiry and customer service in outsourcing services |
April 18, 22:00-23:00 |
| Business of Agreement Managementfor Account Detail Service；Business applications and loan disbursement for products such as inclusive business quick loan, Wangdai Tong, and supply chain |
April 18, 22:00-22:30 |
| Authorization and entrustment services for the capital flow credit information sharing platform of the 'Wangdai Tong' online loan service |
April 18, 22:00-22:15 |
| Company card report inquiry |
April 18, 22:00-23:55 |
| All ICBC wallet transactions (including management transactions such as wallet opening, upgrading, card binding, and password modification, as well as financial transactions such as withdrawal, deposit, and circulation payment) |
April 19, 02:30-02:50 |
| Fund-related transactions including fund purchase, redemption, holding inquiry, and yield inquiry |
April 19, 02:30-03:30 |
| Secure account |
April 19, 04:00-04:20 |
| Inquiry transactions for the attributes and holdings of book-entry bonds, as well as online pledge financing and loan applications for government bond collateral |
April 19, 04:00-04:40 |
| Information service transactions such as account detail inquiries for cooperating banks, centralized receipt and payment, and bill pool transactions for financial asset pools |
April 19, 04:00-04:45 |
| Corporate wealth management purchase, redemption, holding inquiry, and transaction detail inquiry |
April 19, 04:00-05:00 |
Remote Banking(95588 & others)
Self-service Terminal(Non-cash self-service devices) |
Counter channel receipts |
April 18, 22:00-22:25 |
| Use a password generator/software token to obtain dynamic passwords for transaction signature verification |
April 18, 22:00-23:00 |
| Credit card statement inquiry, credit card statement reissue, and progress tracking |
April 18, 22:00-23:55 |
| Account control release function |
April 18, 22:00 - April 19, 1:00 |
| Credit card issuance, credit limit adjustment, and installment payment services |
April 18, 22:30-23:00 |
| Social security and medical insurance services |
April 18, 23:00-23:40 |
| Others |
Merchant Home and Merchant API Merchant Reconciliation Statements, Integrated Merchant Reconciliation Statements |
April 18, 22:00-22:25 |
| Individual electronic payment using a password generator/soft token to obtain dynamic passwords for transaction verification |
April 18, 22:00-23:00 |
| Single and batch collection and payment services initiated by the Ministry of Housing and Urban-Rural Development through partner channels, as well as single and batch collection and payment services for digital currency. Partner channels receive account crediting notifications and digital currency crediting notifications. Branches initiate queries on transaction information from the Ministry of Housing and Urban-Rural Development |
April 18, 22:30-23:30 |
| Social Security business via API interface |
April 18, 23:00-23:40 |
| All Industrial Bank wallet transactions through ICBC Xingnongtong App, including management transactions (such as wallet opening, upgrading, card binding, and password modification) and accounting-related transactions (such as exchange out/in and circulation payments) |
April 19, 02:30-02:50 |
| UnionPay Safe Account |
April 19, 04:00-04:20 |
| Business involving centralized collection and payment under Silver-Silver Cooperation, bill pool entry and exit, etc. |
April 19, 04:00-04:45 |
If you have any questions in business handling after system upgrading, please call 95588.
We apologize for any inconvenience caused, and thank you for your understanding.
It is hereby notified.
Industrial and Commercial Bank of China Limited
April 17th, 2026
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