"Reserved Information Verification" is a service offered by ICBC to help customers effectively identifies bank websites and prevent bilks online by illegal persons through false websites. Customers can write a paragraph in the bank in advance, which is called the "Reserved Information". The reserved information will be automatically shown on the page that you can verify the authenticity of websites when shopping online or signing agent bill payment agreement online after logging on the Personal Internet Banking. If there is no information displayed or the information cannot be correctly displayed, please stop payment immediately and call the 24-hour customer service hotline of ICBC 95588.

If you have not reserved any information, please log on ICBC Internet Banking, follow the instructions to set it and re-log on after completion.

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